Shipping & Delivery
How we dispatch and deliver your order, how delivery is charged and what to expect.
- Fast dispatchNormally the same or next working day
- Royal Mail Tracked 24Used for every UK order, with tracking
- Signature on deliveryA signature is required when your parcel arrives
- Free UK delivery on £100 or moreOn eligible orders, confirmed at checkout
Dispatch
Orders are normally dispatched on the same or next working day.
Weekends and UK bank holidays are not working days.
Delivery service
Every UK order is sent using Royal Mail Tracked 24 with Signature.
A signature is required on delivery, so please make sure someone is available to receive your parcel.
Please note: delivery times run from when your order is dispatched, not from when you place it. They are estimates, not a guaranteed next-day or other delivery date.
Tracking
Every UK order is sent tracked, so you can follow your parcel's progress.
Delivery charges
Delivery charges are calculated at checkout based on factors including the weight of your order and your delivery destination.
The exact delivery charge is always shown at checkout before you complete your purchase.
Free UK delivery on £100 or more
Free UK delivery is available on eligible orders of £100 or more. Eligibility depends on the weight of your order and your delivery destination, and is confirmed at checkout, where you'll see any delivery charge before you pay.
Delivery availability
We deliver throughout the UK. Availability, delivery charges and estimated delivery times for your address are confirmed at checkout, before you complete your purchase.
Check your delivery details
Please make sure your delivery details are complete and correct before submitting your order. Delivery addresses can't be changed once an order has been placed.
For full details, read our Shipping Policy.