Shipping Policy

Last updated: 12 September 2026

This Shipping Policy explains how orders placed with Parkside UK are dispatched and delivered.

Dispatch Times

Fast dispatch with 24-hour delivery. Orders are normally dispatched on the same or next working day.

Weekends and UK bank holidays are not classed as working days. Orders placed during weekends or bank holidays will be processed on the next working day.

Delivery Service

We use a 24-hour delivery service for orders where available.

The 24-hour delivery timeframe applies from the point your order has been dispatched. It is an estimated courier delivery timeframe and does not guarantee that an order will arrive within 24 hours of being placed.

Delivery times may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather or other transport disruption.

Delivery Charges

Delivery charges are calculated at checkout based on factors including the weight of your order.

The applicable delivery charge will be clearly displayed at checkout before you complete your purchase.

Delivery Partners

We use Royal Mail and DPD for deliveries.

The delivery provider used for your order will depend on factors such as the size and weight of your parcel.

Order Tracking

Once your order has been dispatched, tracking information will be provided where available so that you can follow the progress of your delivery.

Delivery Areas

We currently deliver within the United Kingdom.

We can also deliver to areas including Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, Jersey and Guernsey.

Delivery charges to some remote or extended delivery areas may be higher than standard UK delivery charges. Any applicable delivery cost will be calculated and displayed at checkout before you complete your order.

Delivery times to remote or extended delivery areas may also be longer than our usual delivery timeframe.

Delivery Address

Please make sure your delivery address is complete and correct before placing your order.

For security and fulfilment reasons, delivery addresses cannot be changed after an order has been placed.

An incorrect or incomplete delivery address may result in delays or failed delivery.

Delivery Delays

While we aim to dispatch orders quickly and use a 24-hour delivery service where available, courier delivery times are estimates and may occasionally be subject to delays outside our reasonable control.

If you experience an issue with your delivery, please contact us and we will do our best to assist you.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

Email: hello@parksidegb.co.uk