Terms of Service
OVERVIEW
Welcome to Parkside UK. The terms “we”, “us” and “our” refer to the operator of this website and store. This website is operated as an independent online resale store and is powered by Shopify, which enables us to provide the online store and related services to you.
We are an independent reseller. We are not affiliated with, endorsed by, authorised by, sponsored by, or officially connected with PARKSIDE or any associated brand owner, manufacturer, distributor, or retailer.
Any third-party names, product names, trademarks, packaging, product images, descriptions, or branding referenced on this website are used only where necessary to identify, describe, and offer products for resale. All such names, trademarks, and branding remain the property of their respective owners.
The below terms and conditions, together with any policies referenced herein, these “Terms of Service” or “Terms”, describe your rights and responsibilities when you use this website, our store, and related services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as order terms, warranties, liability, returns, and limitations.
By visiting, interacting with, purchasing from, or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access this website.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependent to use this website on devices you own, purchase, or manage.
To use this website, including browsing the online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have the right to provide this information.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We operate as an independent reseller of products. Product names, third-party brand names, packaging, images, descriptions, and trademarks may appear on this website only to identify and describe products offered for resale.
Unless expressly stated otherwise, references to third-party names, brands, product ranges, manufacturers, distributors, retailers, or trademarks do not indicate any sponsorship, endorsement, approval, authorisation, partnership, agency, licence, or commercial affiliation between us and the relevant owner, brand, manufacturer, distributor, retailer, or rights holder.
We have made every effort to provide an accurate representation of products listed on this website. However, product colours, packaging, labels, accessories, appearance, or other details may differ from how they appear on your screen due to your device type, display settings, lighting, packaging updates, or manufacturer changes.
Product packaging, designs, model information, specifications, labels, accessories, manuals, and presentation may change from time to time. Images are for illustrative purposes unless expressly stated otherwise.
All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product, limit the quantities of any product, or restrict sales to any person, geographic region, or jurisdiction where permitted by law.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the products in your basket. We reserve the right to accept or decline your order where permitted by law.
Your order is not accepted until we confirm acceptance of the order. We must receive and process your payment before your order is accepted and dispatched.
Please review your order carefully before submitting it. Once an order has been accepted or dispatched, we may be unable to accommodate cancellation requests except where required by law or under our Refund Policy.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, and/or phone number provided at the time the order was placed.
Your purchases are subject to our Refund Policy.
You represent and warrant that your purchases will not be used for unlawful purposes, unauthorised export, or unauthorised commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices may not include shipping, handling, or other applicable charges.
Prices displayed on this website may differ from prices offered by third-party retailers, physical stores, marketplaces, manufacturers, or other online stores. We are an independent reseller and do not guarantee that our prices will match any third-party retailer, manufacturer, or other seller.
We may offer promotions from time to time. Promotions may be governed by separate terms and conditions. If there is a conflict between the promotion terms and these Terms, the promotion terms will apply to that promotion.
You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are authorised to use the payment method provided; (iii) charges incurred by you will be honoured by your payment provider; and (iv) you will pay all charges incurred by you at the posted prices, including shipping charges and any applicable taxes or fees.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed unless expressly stated otherwise. We are not responsible for delays caused by shipping carriers, incorrect delivery information, failed delivery attempts, weather, strikes, supply delays, or events outside our reasonable control.
You are responsible for providing accurate shipping information. We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete information provided by you.
Nothing in these Terms affects any statutory rights you may have as a consumer in relation to delivery or risk of loss.
SECTION 6 - INTELLECTUAL PROPERTY
The website, including its layout, text, graphics, images, design, arrangement, features, tools, and content created by or for us, is owned by us, licensed to us, or provided by our service providers and is protected by applicable intellectual property laws.
These Terms permit you to use this website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, scrape, copy, or transmit any material from this website without our prior written consent, except as permitted by law.
Third-party names, logos, product names, packaging, designs, slogans, trademarks, and brand references appearing on this website remain the property of their respective owners. Their appearance on this website is for product identification and descriptive resale purposes only and does not imply affiliation, endorsement, sponsorship, licence, approval, or authorisation.
Except as expressly provided in these Terms, nothing grants you any licence or other rights in any patent, trademark, copyright, design right, database right, or other intellectual property belonging to us, Shopify, any third-party brand owner, or any other third party.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools, applications, integrations, payment options, or features offered by third parties as part of the website. We may not monitor or control these third-party tools.
You acknowledge and agree that access to such tools may be provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools, except where liability cannot be excluded by law.
Any use by you of optional tools offered through this website is at your own risk and discretion. You should ensure that you understand and agree to the terms on which the relevant third-party provider makes those tools available.
We may also offer new features, tools, or resources through this website in the future. Such features shall also be deemed part of the services and subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
This website may contain materials, links, or embedded functionality provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, security, availability, or practices of third-party materials or websites.
If you decide to leave this website to access third-party materials or websites, you do so at your own risk. We are not liable for harm or damages related to your access to third-party websites or your purchase or use of any products, services, resources, or content on third-party websites.
Please review third-party policies and practices carefully before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
This website is powered by Shopify, which enables us to provide the online store and related services to you. However, any sales and purchases you make through this store are made directly with the operator of this website, not with Shopify.
By using this website, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and us, including any injury, damage, loss, dispute, refund issue, or claim arising from purchased products or services, except where Shopify is directly responsible under applicable law.
You release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with us, except where such release is not permitted by law.
SECTION 10 - PRIVACY POLICY
Personal information collected through this website is subject to our Privacy Policy, which can be viewed on this website. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.
Because this website is hosted by Shopify, Shopify collects and processes certain personal information about your access to and use of this website in order to provide and improve the services. Information you submit through this website may be transmitted to and shared with Shopify and other service providers.
Please review our Privacy Policy for more details on how we, Shopify, and our service providers may use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, images, comments, or other content, collectively “Feedback”, you grant us a worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Feedback in any medium for the purpose of operating, providing, improving, promoting, and reviewing the website and our services.
You represent and warrant that: (i) you own or have all necessary rights to submit the Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback where required by law; and (iii) your Feedback will comply with these Terms and applicable law.
We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, abusive, defamatory, obscene, misleading, infringing, or otherwise objectionable.
You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on this website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, offers, shipping charges, delivery times, stock availability, or other product information.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order, where permitted by law.
SECTION 13 - PROHIBITED USES
You may access and use this website for lawful purposes only. You may not access or use this website, directly or indirectly:
- for any unlawful, fraudulent, or malicious purpose;
- to violate any applicable law, regulation, rule, or local ordinance;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any person;
- to transmit false, misleading, or deceptive information;
- to upload, download, use, or re-use material that does not comply with these Terms;
- to transmit spam, chain letters, unsolicited promotions, or other similar solicitation;
- to impersonate or attempt to impersonate any person, brand, business, retailer, rights holder, or entity;
- to interfere with anyone’s use or enjoyment of this website;
- to upload or transmit viruses, malware, or malicious code;
- to reproduce, duplicate, copy, extract, sell, resell, scrape, or exploit any portion of this website without permission;
- to collect or track the personal information of others;
- to crawl, scrape, data mine, or use automated tools to access this website without permission;
- to bypass, interfere with, or circumvent security features, access controls, robot exclusion headers, or other measures used to restrict or manage access.
We reserve the right to suspend, disable, or terminate your account or access to this website if we determine that you have violated these Terms, where permitted by law.
SECTION 14 - AUTOMATED ACCESS AND AGENTS
This section applies if you use, allow, enable, or cause the deployment of any bot, crawler, scraper, automated system, AI agent, software agent, or similar tool to access, use, or interact with this website.
No automated system or agent may access, use, scrape, copy, monitor, or interact with this website in a way that violates these Terms, places unreasonable load on our systems, bypasses access controls, conceals its identity, or interferes with the operation of the website.
We may restrict, block, rate-limit, suspend, or otherwise control automated access to this website at any time.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to this website, or any part of it, at our discretion and without notice where permitted by law. You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
This website and its content are provided for general information and shopping purposes. We do not warrant that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, products and services are provided without warranties, representations, or conditions except those expressly stated by us or required by applicable law.
Nothing in these Terms excludes or limits any rights you may have under consumer protection laws, including rights relating to products that are faulty, misdescribed, not of satisfactory quality, or not fit for purpose where such rights apply.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption arising from your use of this website or products purchased through it.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights where such limitation is not permitted, or any other liability that cannot be limited or excluded under applicable law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the operator of this website, our service providers, partners, affiliates, employees, contractors, agents, licensors, and suppliers from any claim, demand, loss, damage, liability, cost, or expense, including reasonable legal fees, arising out of your breach of these Terms, your misuse of this website, your violation of any law, or your violation of the rights of a third party.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 - WAIVER
Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
SECTION 21 - ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and us and govern your use of this website.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 22 - ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms where permitted by law.
SECTION 23 - GOVERNING LAW
These Terms and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of England and Wales, unless mandatory consumer protection laws in your place of residence require otherwise.
SECTION 24 - CHANGES TO THESE TERMS
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to this website.
Your continued use of or access to this website following the posting of any changes constitutes acceptance of those changes where permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at hello@parksidegb.co.uk.